Payment Policy

Effective Date: December 30, 2024

Thank you for shopping with ViewTech K-Alkaline. This Payment Policy provides important information about the payment methods and procedures for purchasing products on our website. Please read it carefully before completing your purchase.

1. Accepted Payment Methods

We accept the following payment methods for all orders placed on our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payments via your PayPal account
  • Apple Pay: For a fast and secure checkout experience
  • Google Pay: For Android users
  • Shop Pay: For a quick, secure, and seamless checkout

All payments are processed securely to protect your personal and financial information.

2. Payment Security

Your security is our top priority. We use SSL (Secure Socket Layer) encryption to protect your payment details. Our payment gateway is PCI-DSS compliant, ensuring that your transaction is safe and secure.

3. Billing Information

When making a purchase, you are required to provide accurate billing information, including your name, billing address, and payment details. We may verify this information with your payment provider to prevent fraudulent activity.

4. Order Confirmation and Payment Authorization

  • After you place your order, you will receive an order confirmation email with the details of your purchase.
  • Payment authorization will occur when you submit your order. If there is an issue with processing your payment, we will contact you to resolve the issue. We reserve the right to cancel or delay an order if payment cannot be verified or authorized.

5. Sales Tax

Sales tax is applied to orders based on the tax laws of your state. Sales tax will be calculated at checkout and added to your total order cost.

6. Payment Errors

If there is an error in processing your payment (e.g., declined card, incorrect billing information), we will notify you promptly. You will have the option to update your payment information to complete the purchase.

7. Payment for Pre-Orders and Backorders

For pre-orders or backorders, payment will be charged at the time of order placement. We will notify you if there are any changes to the availability or expected shipping date of your pre-ordered product.

8. Refunds and Cancellations

If you need to cancel an order or request a refund, please refer to our Return & Refund Policy. Refunds will be issued to the original payment method, and may take 5-7 business days to process depending on your bank or payment provider.

9. Currency

All prices on our website are listed in U.S. dollars (USD). If you are purchasing from a different country, your bank or payment provider may apply conversion fees.

10. Contact Us

If you have any questions regarding your payment or experience any issues during checkout, please do not hesitate to contact us: