Shipping Policy

Effective Date: December 30, 2024

Thank you for choosing ViewTech K-Alkaline for your PC monitor needs. This Shipping Policy outlines the terms and conditions regarding the shipment of your order. Please read it carefully before placing your order.

1. Shipping Information

We aim to process and ship all orders efficiently to ensure timely delivery. All shipments are dispatched from our warehouse located at:

ViewTech K-Alkaline
7441 Haywood Dr
Saint Louis, Missouri (MO)
USA
Phone: (314) 721-6314
Email: info@viewtechkaline.net
Website: www.viewtechkaline.net

2. Order Processing Time

  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • Most orders will be processed within 1-2 business days.
  • Once your order is shipped, you will receive an email confirmation with tracking details.

3. Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping (5-7 business days):
    Delivery to most U.S. addresses.

  • Expedited Shipping (2-3 business days):
    Faster delivery to U.S. addresses for an additional fee.

Please note that shipping times are estimated and may vary due to factors beyond our control, including weather, holidays, and carrier delays.

4. Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method selected. We offer free standard shipping for orders over $100 within the contiguous U.S. (excluding Alaska and Hawaii).

5. International Shipping

At this time, we only offer shipping within the United States. For international orders, please contact us at info@viewtechkaline.net for more information.

6. Order Tracking

Once your order has shipped, we will send you an email with tracking information. You can track your order directly via the carrier’s website.

7. Shipping Delays

While we strive to meet the estimated shipping times, please note that certain situations, such as weather conditions, customs processing, or supply chain disruptions, may cause delays. If your order is delayed, you will be notified, and we will do our best to resolve the issue.

8. Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact our customer support team at (314) 721-6314 or email info@viewtechkaline.net within 7 days of receiving your order. We will assist you in resolving the issue promptly.

9. Shipping Address Accuracy

Please ensure that the shipping address entered at checkout is correct and complete. ViewTech K-Alkaline is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

10. Contact Us

If you have any questions or need assistance with your order, please feel free to contact us:

We appreciate your business and look forward to delivering your order with the best service possible.